SHIPPING

WHICH COUNTRIES DO YOU SHIP TO?

We ship worldwide.

WHAT ARE THE SHIPPING RATES?

Free, to the 48 contiguous United States + DC + US Armed Forces Post Offices. (Zone 1)

To the European Union, Switzerland, and the United Kingdom the rate is $19 for the first item plus $10 for each additional item in the same order. (Zone 2)*

To the European Microstates and Vatican City it is $24 for the first item and $12 for each additional item in the same order. (Zone 3)*

For all other addresses the rate is $35 for the first item and $18 for each additional item in the same order. (Zone 4)*

*Unfortunately, due to current global events, international shipping costs to us have increased significantly. We are NOT passing on the full increase to you but we ask for your understanding as we have been forced to raise our shipping fees slightly. We are actively working on better solutions, such as setting up distribution centres in other parts of the world which we hope will allow us to reduce shippings fees or even offer free shipping to more customers.

ARE THERE IMPORT DUTIES TO BE PAID?

We cover import duties in the USA. In all other countries any import tariff or duty charged by the authorities shall be borne by the customer. That being said, we have so far not heard of any customer being charged duty when purchasing our bags for private use.

IS IT INSURED?

Our deliveries are not additionally insured. Most delivery services provide some statutory cover. Please note we are in no way liable or responsible for items after they have left our custody in a legal manner, such as being transferred to a transportation or delivery service. However if you believe your item was lost in transit we will do our best to help you track it down.

WHEN WILL MY ORDER ARRIVE?

We dispatch by the next working day after receiving an order. Delivery can take from 3-10 days within North America and 5-20 days to the rest of the world. However due to current global instability longer delays should be anticipated. We will notify you immediately once your order has been dispatched.

APPLICABILITY

Free shipping to additional destinations may be offered for items purchased through this website when clearly articulated as included within a specific promotional offer or marketing campaign. Products acquired by any other mechanism do not qualify for free shipping. In all cases, free shipping only covers deliveries to addresses within the Zone or Zones specified in the promotional material.

Customers who fail or refuse to accept shipment of their purchase will be given a grace period of 30 days from the first attempt to contact them after which time, if the property is still in our custody, we will charge storage cost $100 per item and per whole or partial month for a maximum further 5 months. After a total 6 months have passed (1+5) we have the right to seek the protection of the Court to recover our losses and dues or to sell our claim to a third party and we separately but concurrently retain the right to dispose of the property as we see fit and we decline any further liability or need to communicate with the customer in this regard.

Any exception made by us at our sole discretion to any of the above shall not create a precedence nor can it be considered as negating or nullifying the terms of this section.