WHICH COUNTRY DO YOU SHIP TO?
We ship worldwide.
WHAT ARE THE SHIPPING RATES?
Shipping is FREE on orders over $100. FREE Fedex Express Shipping on orders over $400. For orders less than $100 the shipping charges are $10 to the EU, USA and Canada and $15 to all other countries.
ARE THERE DUTIES AND TAXES?
Most countries do not charge import duty on our bags when purchased for personal use. In the event that you are charged, please email us and we will try to help.
HOW DO YOU SHIP?
We ship all orders using EMS (http://www.ems.post/tracking/) and you will receive a tracking code as soon as it is shipped.
IS IT INSURED?
We insure every order during shipment until delivery to the address provided at the time of ordering.
WHEN WILL MY ORDER ARRIVE?
Shipping via EMS takes 8-12 days for most destinations based on our real-life experience. We will notify you when your order is dispatched. Any delay caused by customs or postal / courier service is beyond our control. Please inquire for faster shipping options.